At SRZONE, we are dedicated to providing high-quality services to our customers. We understand that there may be occasions where you need to request a refund or cancel a service. This policy outlines our guidelines for returns and refunds to ensure transparency and clarity.
Free Trials
We offer free trials for our services, allowing customers to test and evaluate our offerings before making a purchase.
- The free trial period is 30 days and provides access to fully functional services without any restrictions.
- Customers are encouraged to use this trial period to determine whether our services meet their needs.
Returns
If you are not satisfied with our services, you may request a subscription cancellation within 30 days of your trial period ending.
To request a cancellation, please contact us:
- Via the contact form on our website.
- Email us at [email protected].
Refunds
Refunds are available under specific circumstances. We issue refunds only if we fail to deliver the promised product or service values.
Refund Guidelines:
- Refund requests must be submitted within 30 days of the service subscription.
- Refunds are processed within 7 business days from the date of approval.
- To request a refund, contact us through:
- Our website contact form.
- Email us at [email protected].
Refund Exceptions:
- Refunds are not applicable for services already delivered as described.
- Refunds for additional services, such as installation, custom add-ons, or API integrations, will be reviewed on a case-by-case basis.
Additional Services
For any issues related to additional services such as product installation, API integration, or other custom add-ons:
- Contact us through the website contact form or email us at [email protected].
- We will work with you to resolve the issue or determine if a refund is applicable.
Contact Us
If you have any questions or concerns regarding our Return and Refund Policy, feel free to reach out to us:
- Email: [email protected]
- Contact Form: Available on our website.
At SRZONE, your satisfaction is our priority. We are committed to addressing your concerns and ensuring a smooth experience with our services.
